Sales Call Reluctance Expert  ·  Master Certified Coach

Discover.
Conquer.
Master.
Thrive.

Sales Call Reluctance is nothing to be embarrassed about.
Allowing it to persist needlessly is.

Connie Kadansky

Connie's expertise has been featured in

Wall Street Journal · Forbes · Bloomberg Businessweek · Inc. Magazine · Investor's Business Daily

The Problem

Sales Call Reluctance is costing your team money.

What it looks like

  • Salespeople who avoid the phone — even when they know they should call
  • Outreach that gets postponed until tomorrow, and then again
  • Reps who find reasons not to prospect, and believe every one of them
  • Pipeline reviews where the top of the funnel never gets better
  • High performers who suddenly stop performing — for no obvious reason
  • A pattern that doesn't respond to motivation, training, or pressure

What it costs

  • Lost pipeline that never gets built because the calls were never made
  • Missed quota tied directly to prospecting avoidance, not skill gaps
  • Wasted training investment when the real problem is behavioral, not tactical
  • Turnover when reps who can't prospect eventually fail out or quit
  • Management time spent coaching symptoms while the cause goes unaddressed
  • Revenue permanently left on the table, quarter after quarter

What Connie Does

25 years. One methodology. Measurable results.

Connie Kadansky is one of a small number of practitioners worldwide certified in the SPQ Gold methodology — the clinical instrument developed specifically to identify and treat Sales Call Reluctance.

1-on-1 Coaching

Individual and small-group coaching for salespeople who know they need to prospect more consistently — but can't make themselves do it. Grounded in the SPQ Gold diagnostic, not guesswork.

Team Workshops

Training that identifies the specific types of call reluctance holding your team back. Not a motivation talk — a behavioral intervention grounded in 25 years of clinical sales psychology.

Keynote Speaking

Conference and sales kickoff presentations that give leaders a framework for understanding and addressing call reluctance across their organization. Engaging, evidence-based, and immediately actionable.

SPQ Gold Assessment

Start here. Measure first.

The SPQ Gold assessment identifies exactly which type of Sales Call Reluctance is affecting your salesperson or candidate — before you invest in coaching or training. 12 types. Clinical precision. Used by sales organizations in over 35 countries. Results delivered same day.

12 Types of call reluctance identified
35+ Countries using the methodology
25 yr Connie's certified practice
Order an Assessment

Results

Salespeople who prospect. Consistently.

★★★★★

Connie's work with our team changed the conversation entirely. We stopped talking about motivation and started talking about the specific behaviors that were getting in the way. Within 60 days, prospecting activity increased measurably across the board.

Hal Daugherty

Parkwood International

★★★★★

I'd been in sales for years and knew I was leaving pipeline on the table. I just couldn't figure out why. Working with Connie, we identified the specific type of reluctance I was dealing with — and built a plan around it. The difference was immediate.

Alan Bauer

Sales Professional

★★★★★

What sets Connie apart is that she's not selling motivation. She's working from a diagnostic — and that makes all the difference. Our reps stopped avoiding outreach because they finally understood what was driving the avoidance.

Matthew Hyde

Sales Leader

Connie Kadansky, MCC

About Connie

Connie Kadansky, MCC

Master Certified Coach · SPQ Gold Practitioner · Author · Speaker

Connie Kadansky has spent 25 years doing one thing: helping salespeople and sales organizations identify and overcome Sales Call Reluctance. She is one of a small number of practitioners worldwide certified in the SPQ Gold methodology — the clinical instrument developed specifically to diagnose the 12 types of call reluctance that keep salespeople from prospecting consistently.

She is the practitioner sales organizations call when motivation programs have failed and the problem is still there. Her clients range from individual producers to enterprise sales teams. Her approach is evidence-based, behavioral, and measurable.

Connie's work has been featured in the Wall Street Journal, Forbes, Bloomberg Businessweek, Inc. Magazine, and Investor's Business Daily. She is the author of Dare to Be Exceptional and a sought-after conference speaker on prospecting psychology and sales performance.

Wall Street Journal Forbes Bloomberg Businessweek Inc. Magazine Investor's Business Daily

Ready to stop losing revenue to call reluctance?

Most clients see measurable improvement within 60 days.

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